THE NOT-SO-MAGICAL DETAILS
Cancellation/Rescheduling Policy - If needing to cancel a birthday party, a refund will be provided if two or more weeks’ notice is given, minus a $40 booking fee. If less than two weeks’ notice is given, the first installment is not refunded.
At least two weeks’ notice is needed to reschedule a birthday party. We cannot guarantee availability. There is a $30 charge to change a party date.
We cannot refund money for guests who cancel within 24 hours of the party. We purchase and prepare materials, staff, and create activities based on the number of attendees.
If additional children attend the event but are not considered part of the
paid guest list, we unfortunately are not able to include them in the planned wizarding activities though they are welcome to lounge in our common rooms and outside to watch the spectacle ensue under the supervision of a parent or accompanying adult.
There is a $30 fee for returned checks.
Back to happier notes…
Feedback from a repeat Wizarding Birthday Parent
Please let Prof. Driscoll know that Jason said it was the best party he ever had!!! Thanks to him and to all of you. Please make sure I am on all your H.P. events that are in the future. We all had an amazing time.
-- LSmith, Blue Bell, PA
If you have additional questions or specialized requests, please don’t hesitate to chant your magical message to us through the “fele-tone” or email at email@example.com
* Quidditch is available weather permitting